Enhanced Case Management
Code Tenderloin’s Enhanced Case Management (ECM) services provide comprehensive support to individuals facing barriers to stability, employment, and overall well-being. Through personalized case management, we address both personal and systemic challenges—connecting participants to housing, workforce readiness, mental health resources, digital skills training, and other critical supports. Our approach ensures that participants receive coordinated services that meet their unique needs, helping them move from crisis to stability to long-term success.
This toolkit is designed for community members, service providers, and partner organizations who want to better understand Code Tenderloin’s ECM model. Inside, you’ll find information on eligibility, core services, roles and responsibilities, and how to access ECM. Additional sections highlight resources, reporting practices, and definitions of key terms to promote clarity across all stakeholders. By working together, we can ensure that high-need individuals receive not only immediate support but also the long-term tools and opportunities they need to thrive.
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